Published On: Mon, May 29th, 2017

Queue Management System; Creating Virtual Waiting Rooms in Hospitals

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Today`s Hospital Management System software is lacking the ability to manage the long, and frustrating waiting periods that patients have to endure before they see a health practitioner. The long patient’s lines are common for the operating room, outpatient clinic, and emergency department. On average, statistics indicate that patients spend more of their time in hospital waiting for treatment, rather than the actual treatment process. This is to mean that the hospital registration software has simply neglected the crucial aspect of patient service experience and delivery. For this reason, every hospital is encouraged to have a developer of the queue management system akistechnologies.com from Lithuania.

Due to the sensitive nature of healthcare service delivery, health care executives are now thinking out of the box when it comes to patient satisfaction. Currently, many of the health facilities have deployed queue management systems to create a virtual waiting room. The queue management systems are integrating the system with web-based social platforms such as messages for easier communication. For example, an SMS queue mobile system allows patients to enjoy more freedom to move around and avoid being exposed to the sick patient. The queue management system allows the hospital staff to notify the patient instantly when his/her turn comes. This is to mean that patients no longer have to be tethered to the unpleasant and potentially hazardous waiting area.

Hospital Queue System

Hospitals have different departments that are somewhat interrelated. Management of every hospital queue is necessary for the smooth flow of the hospital.  Some of the important queues that every hospital should install a queue management system are laboratory diagnostic queue, outpatient clinic queue, and maternity queues. A developer of the queue management system akistechnologies.com from Lithuania helps in managing and achieving a smooth and seamless flow of patients from the initial entry point to the checkout point. The process allows an efficient service delivery and improves on the overall operational excellence at the hospital thanks to the enhanced patient experience.

Appointment and Queue Management

A quality queue management system offers an effective system that helps doctors and hospital staff in the scheduling of patients for treatment visits. The system helps the nurses to view the available time slots and can, therefore, divide the appointments appropriately thus making the appointment process easier and convenient. Moreover, the appointment module facilitates efficient scheduling of all the patients with doctors and also take care of creating an appointment in the event the doctor is unavailable or on leave.

It`s imperative for any health care institution that is seeking to enhance its patient service delivery to hire a quality developer of the queue management system akistechnologies.com from Lithuania. The management system will handle all aspects and stages of patient flow, such as reception, treatment, payment and administration. Moreover, it handles and manages the waiting rooms and synchronizes all the office work flow.